The second-hand marketplace Members Voice Frustration Regarding Size Updates

Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.

The second-hand shopping app has revised its sizing categories for women's and children's clothes but did not contact all users about the change.

Social Media Response

Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.

Vinted explained the new system was more in line with other platforms.

They have suggested members to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.

Size Classification Modifications

Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.

Shopper Accounts

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.

Necessary Adjustments

Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.

Marketplace Information

The app has more than 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices after backlash from users.